Water markets

In April 2017 the water sector in England opened up to greater competition in the English non-household market, joining its Scottish counterpart which opened to competition in 2008. This has led to more choice for customers and innovation from market players.

Water has also entered its next price review period, with final determinations on price controls announced in December 2019. Further drives in the oncoming PR19 period towards customer service improvements, resilience and innovation all make this an exciting time for the water industry.

One of Pixie Energy’s key aims is to further develop Cornwall Insight Group’s range of services into new markets.

Our services in water markets

  • Water Weekly – This publication helps ensure you stay ahead of the game, delivering the need-to-know news for the water and wastewater community. It allows you to track industry developments and the drivers behind them, ensuring you have the information required to grow your business.
  • Water regulatory updates – bespoke regulatory impact reporting services monitor developments across policy, regulation and licensing, and the various industry and market codes, giving customers the tools to understand how changes will affect their businesses.
  • Introducing the GB water markets – This one-day course provides an end-to-end overview of the water markets by introducing government policy goals and aspirations for the sector; and the key role of actors across the value chain, including regulatory bodies, market operators, wholesalers and retailers.

Recent insight

The Consumer Council for Water (CCWater), the customer watchdog for the water sector in England and Wales, issued its state of the market update on 13 September. CCWater’s annual Water Water Everywhere? report looks at water companies’ performance in 2018-19 and includes some key statistics on customer satisfaction and the services which have been provided.

Read more

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